Ispas Data Services lucreaza la intersectia dintre data entry, procesare de documente si automatizare operationala. Rolul nostru este sa transformam intrarile neuniforme in date coerente, validate si usor de folosit.
Ispas Data Services works at the intersection of data entry, document processing and operational automation. Our role is to turn inconsistent inputs into coherent, validated and usable data.
Nu tratam documentele si fisierele ca pe o problema izolata. Ne uitam la procesul complet: de unde vine informatia, cine o foloseste, ce exceptii apar si in ce format trebuie livrata.
We do not treat documents and files as an isolated problem. We look at the full workflow: where the information comes from, who uses it, which exceptions show up, and in what format the output must be delivered.
Atunci cand echipele au volum, varietate de intrari si nevoie reala de consistenta. De obicei lucram bine cu procese in care viteza conteaza, dar nu se poate face compromis la calitate.
When teams face volume, mixed input types and a real need for consistency. We are a strong fit for workflows where speed matters but quality cannot be compromised.
Important nu este doar sa extragi date, ci sa le livrezi intr-o forma care ajuta efectiv operatiunile.
It is not enough to extract data. It has to be delivered in a way that truly helps operations.
Nu fortam un model complet automat atunci cand exceptiile sau impactul cer validare umana.
We do not force a fully automated model when exceptions or business impact require human validation.
Pornim de la fluxul real si de la ceea ce poate produce impact intr-un timp rezonabil.
We start from the real workflow and from what can create impact in a reasonable timeframe.
AES‑256 la stocare, TLS 1.3 in tranzit. Datele sunt protejate in fiecare etapa.AES‑256 at rest, TLS 1.3 in transit. Data is protected at every stage.
Procesam date pe baza Art. 6(1)(b) si Art. 28, cu acord de procesare (DPA) dedicat.We process data under Art. 6(1)(b) and Art. 28, with a dedicated Data Processing Agreement.
MFA obligatoriu, principiul privilegiului minim, conturi individuale fara partajare.Mandatory MFA, least privilege principle, individual accounts with no sharing.
Datele clientului se sterg conform acordului. Confirmare in scris dupa fiecare stergere.Client data is deleted per agreement terms. Written confirmation after each deletion.
Toate actiunile sunt logate automat: cine, cand, ce date. Clientul poate solicita audit.All actions are automatically logged: who, when, what data. Clients can request an audit.
Procedura clara: evaluare in 4 ore, notificare client in 24 ore, ANSPDCP in 72 ore.Clear procedure: assessment in 4 hours, client notification in 24 hours, authority in 72 hours.
Raspundem in maximum 4 ore lucratoare. Discovery call de 30 de minute pentru a intelege fluxul actual.
We respond within 4 business hours. A 30‑minute discovery call to understand the current workflow.
Analizam 20–30 de exemple reale, testam fezabilitatea si estimam acuratetea. Dureaza 2–3 zile.
We analyze 20–30 real samples, test feasibility and estimate accuracy. Takes 2–3 days.
Solutie tehnica, pricing transparent si 2 saptamani de pilot pe date reale inainte de productie.
Technical solution, transparent pricing and a 2‑week pilot on real data before production.
Livrare regulata cu QA, raportare si optimizare continua. Total onboarding: 2–3 saptamani.
Regular delivery with QA, reporting and continuous optimization. Total onboarding: 2–3 weeks.
Termeni tehnici pe care ii folosim in descrierea serviciilor noastre, explicati pe scurt.
Technical terms we use when describing our services, briefly explained.
Model de lucru in care AI-ul proceseaza automat, dar un operator uman verifica si aproba rezultatele. Combina viteza automatizarii cu precizia umana.A workflow model where AI processes automatically, but a human operator reviews and approves results. Combines automation speed with human precision.
Recunoasterea optica a caracterelor — transforma imaginile de text (scanari, fotografii) in text editabil care poate fi cautat si procesat.Optical character recognition — transforms text images (scans, photos) into editable, searchable and processable text.
Procesarea limbajului natural — capacitatea software-ului de a intelege textul scris de oameni si de a extrage informatii relevante din el.The ability of software to understand human-written text and extract relevant information from it.
Acord privind nivelul serviciilor — defineste metricile promise (acuratete, timp de livrare, disponibilitate) si consecintele pentru nerespectare.An agreement that defines the promised performance metrics (accuracy, delivery time, availability) and consequences for non-compliance.
Acord de prelucrare a datelor — contract obligatoriu intre client si procesatorul de date, conform GDPR Art. 28.A mandatory contract between the data controller (client) and the data processor, as required by GDPR Art. 28.
Regulamentul european privind protectia datelor personale. Defineste drepturile persoanelor si obligatiile celor care prelucreaza date.The European regulation on personal data protection. Defines the rights of individuals and obligations of data processors.
Flux automat de procesare in care datele trec prin mai multe etape succesive (receptie, extragere, validare, livrare).An automated processing workflow where data passes through successive stages (intake, extraction, validation, delivery).
Interfata prin care doua sisteme software comunica automat intre ele (ex: pipeline-ul nostru trimite date direct in ERP-ul clientului).An interface through which two software systems communicate automatically (e.g., our pipeline sends data directly into the client's ERP).
Asigurarea calitatii — procesul sistematic de verificare a rezultatelor pentru a garanta conformitatea cu standardele agreate.The systematic process of verifying results to ensure compliance with agreed standards.
Sistem integrat de gestiune al companiei (SAP, Dynamics, WinMentor). Gestioneaza finante, stocuri, productie.An integrated company management system (SAP, Dynamics, WinMentor). Manages finances, inventory, production.
Sistem de gestiune a relatiilor cu clientii (Salesforce, HubSpot). Stocheaza contacte, oportunitati, istoricul comunicarii.A system for managing customer relationships (Salesforce, HubSpot). Stores contacts, opportunities, communication history.
Autentificare in mai multi pasi — pe langa parola, se cere si un cod din aplicatie sau cheie fizica. Obligatoriu in fluxurile noastre.Multi-step authentication — besides a password, a code from an app or physical key is required. Mandatory in our workflows.
Ne intereseaza claritatea operationala. De aceea incepem cu intelegerea fluxului, apoi definim regulile si abia dupa aceea stabilim combinatia de automatizare si validare.
We care about operational clarity. That is why we start by understanding the workflow, then define the rules, and only then set the right mix of automation and validation.
Surse, volum, tipuri de documente, puncte de blocaj si formatul final de livrare.
Sources, volume, document types, bottlenecks and final delivery format.
Campuri cheie, reguli, validari, exceptii si responsabilitati operationale.
Key fields, rules, validations, exceptions and operational responsibilities.
Un flux care poate creste in volum fara sa piarda controlul asupra calitatii.
A workflow that can scale in volume without losing quality control.
O discutie scurta si cateva exemple reale sunt de obicei suficiente pentru a vedea unde apare cel mai rapid impact.
A short discussion and a few real samples are usually enough to see where the fastest impact can happen.